FAQ's for Investors

If you currently do not have a referrer, one can usually be added on request. If you already signed up with a referrer, the initial referral assignment is generally preserved.

You can use the platform through a mobile browser experience. If app availability changes by region, check official announcements in the help center and product updates.

• Enable 2FA on account and email.
• Use a unique strong password.
• Avoid sharing API keys and recovery data.
• Watch for phishing links and fake support accounts.

You allocate funds to a strategy managed by a trader. Performance is reflected in your service balance, and fees are applied according to the strategy rules and high-water mark conditions.

PnL% can behave differently from nominal daily profit/loss because percentage values compound over changing pool sizes.

Example logic: a large negative day after a large increase in pool capital can create differences between compounded % and nominal $.

Withdrawals depend on strategy settlement windows and service terms. Always check the specific strategy page for lock-up, cooldown, and processing details.

You can view overall and service-level performance in the portfolio dashboard, including balance movement and strategy-level analytics.

• Diversify across strategies and risk profiles.
• Set realistic allocation limits per service.
• Review max drawdown and historical consistency.
• Rebalance periodically based on risk tolerance.

Contact support through the help center channels for account-specific issues.

Related page: Security of Infiniti Group Ltd